StoreUp Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information.
StoreUp Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information.
1. Introduction
This Privacy Policy outlines how StoreUp ("we", "our", or "us") collects, uses, discloses, and protects your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all individuals who interact with StoreUp, including merchants who sell on our platform, customers who purchase from them, and visitors to our website. By using the StoreUp platform and services, you consent to the handling of your personal information in accordance with this Privacy Policy.
1. Introduction
This Privacy Policy outlines how StoreUp ("we", "our", or "us") collects, uses, discloses, and protects your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all individuals who interact with StoreUp, including merchants who sell on our platform, customers who purchase from them, and visitors to our website. By using the StoreUp platform and services, you consent to the handling of your personal information in accordance with this Privacy Policy.
2. Types of Personal Information We Collect
a. Information You Provide We collect personal information when you register, purchase or sell products, communicate with support, subscribe to marketing, or complete surveys. Includes: name, email, birth date, phone, address, business details, payment info, store/product descriptions, and communications. b. Automatically Collected Data We collect IP address, browser/device type, geographic region, page visits, cookies, etc. c. Sensitive Information We don’t intentionally collect sensitive info. If needed, we seek explicit consent.
2. Types of Personal Information We Collect
a. Information You Provide We collect personal information when you register, purchase or sell products, communicate with support, subscribe to marketing, or complete surveys. Includes: name, email, birth date, phone, address, business details, payment info, store/product descriptions, and communications. b. Automatically Collected Data We collect IP address, browser/device type, geographic region, page visits, cookies, etc. c. Sensitive Information We don’t intentionally collect sensitive info. If needed, we seek explicit consent.
3. How We Collect Personal Information
We collect personal information via online forms, platform usage, cookies, integrated services (e.g., Stripe), and direct communications. Most data is collected directly from you, some via authorised third parties.
3. How We Collect Personal Information
We collect personal information via online forms, platform usage, cookies, integrated services (e.g., Stripe), and direct communications. Most data is collected directly from you, some via authorised third parties.
4. How We Use Your Personal Information
a. Operate and Deliver the Platform To manage accounts, enable transactions, notify about orders, and prevent fraud. b. Communicate With You To respond to queries, notify about changes, and send receipts or marketing. c. Improve the Platform For analytics, feature development, and testing. d. Comply With Legal Obligations To meet legal and regulatory duties.
4. How We Use Your Personal Information
a. Operate and Deliver the Platform To manage accounts, enable transactions, notify about orders, and prevent fraud. b. Communicate With You To respond to queries, notify about changes, and send receipts or marketing. c. Improve the Platform For analytics, feature development, and testing. d. Comply With Legal Obligations To meet legal and regulatory duties.
5. Disclosure of Personal Information
a. Merchants Customer info is shared with merchants for order fulfilment. b. Service Providers Third parties like payment processors, hosts, analytics, and support tools help deliver our services. c. Business Transfers Data may transfer during mergers or acquisitions. d. Legal and Compliance Data may be disclosed under legal obligations.
5. Disclosure of Personal Information
a. Merchants Customer info is shared with merchants for order fulfilment. b. Service Providers Third parties like payment processors, hosts, analytics, and support tools help deliver our services. c. Business Transfers Data may transfer during mergers or acquisitions. d. Legal and Compliance Data may be disclosed under legal obligations.
6. Overseas Disclosure of Personal Information
We may store/process data in jurisdictions like the US. We ensure overseas recipients handle your data per APP 8.
6. Overseas Disclosure of Personal Information
We may store/process data in jurisdictions like the US. We ensure overseas recipients handle your data per APP 8.
7. Cookies and Analytics
We use cookies and analytics (e.g., Google Analytics) for functionality and marketing. You can control cookies via your browser.
7. Cookies and Analytics
We use cookies and analytics (e.g., Google Analytics) for functionality and marketing. You can control cookies via your browser.
8. Security of Personal Information
We implement encryption, secure infrastructure, access control, and security audits. You’re responsible for securing your login.
8. Security of Personal Information
We implement encryption, secure infrastructure, access control, and security audits. You’re responsible for securing your login.
9. Data Retention
We retain personal information as long as needed for services, legal, and business purposes. De-identified data may be retained indefinitely.
9. Data Retention
We retain personal information as long as needed for services, legal, and business purposes. De-identified data may be retained indefinitely.
10. Notifiable Data Breaches
We comply with the Notifiable Data Breaches scheme and will notify you and the OAIC if a breach likely to cause harm occurs.
10. Notifiable Data Breaches
We comply with the Notifiable Data Breaches scheme and will notify you and the OAIC if a breach likely to cause harm occurs.
11. Access and Correction of Information
You may request access or correction of your personal data by contacting hello@storeup.io. ID verification may be required.
11. Access and Correction of Information
You may request access or correction of your personal data by contacting hello@storeup.io. ID verification may be required.
12. Your Rights and Choices
You may update your info, opt out of marketing, delete your account, or withdraw consent by contacting us.
12. Your Rights and Choices
You may update your info, opt out of marketing, delete your account, or withdraw consent by contacting us.
13. Children’s Privacy
StoreUp is not intended for users under 16. We don’t knowingly collect data from children. Contact us to remove any such data.
13. Children’s Privacy
StoreUp is not intended for users under 16. We don’t knowingly collect data from children. Contact us to remove any such data.
14. Third-Party Website
We are not responsible for privacy practices of external sites linked from StoreUp. Please review their policies independently.
14. Third-Party Website
We are not responsible for privacy practices of external sites linked from StoreUp. Please review their policies independently.
15. Changes to This Privacy Policy
We may update this policy and will notify users via our website or email. Continued use of StoreUp constitutes acceptance.
15. Changes to This Privacy Policy
We may update this policy and will notify users via our website or email. Continued use of StoreUp constitutes acceptance.
16. Contact Us
TAKO Corporation Pty Ltd Sydney, New South Wales, Australia Email: hello@storeup.io If unresolved, you may contact the OAIC: https://www.oaic.gov.au/privacy/privacy-complaints
16. Contact Us
TAKO Corporation Pty Ltd Sydney, New South Wales, Australia Email: hello@storeup.io If unresolved, you may contact the OAIC: https://www.oaic.gov.au/privacy/privacy-complaints